Answers to the questions people often ask me. If you're not sure of something, you may find the answer below. If you still need help, you can contact me here.
I'm a complete beginner, will your tutorials be suitable for me?
Absolutely! I have specific tutorials aimed at those just beginning their journey, but all my tutorials are in-depth, and I'm always around to help if you need me.
When are new tutorials uploaded?
Every month on the 2nd day I start to upload the new tutorials. There is always one for the £5 tier and a totally different one for the £10 tier, meaning if you're on the £10 tier you get two different tutorials.
The videos are uploaded in parts, and I try to have all the parts uploaded within a few days.
During the month I will also add further videos, my colour recipe videos, and the beginner's video.
Do you provide a materials list and the reference photo?
Yes. I provide a PDF materials list with all the pencils and extra tools I have used in the tutorial. The materials list also includes the source of the reference photo, so that you can credit the photographer. The high resolution reference photo is always attached to the first part of the tutorial, and I also provide a line art reference.
Are all your tutorials available, or just the ones in the month when I join?
All the tutorials I have created in the tier you have chosen on Patreon are available to you.
Do you have step by step downloadable guides for all your tutorials?
At the moment there are just a few tutorials that have the step by steps guides. More are in the pipelines.
The good thing about these guides is that you can download them and then they are yours to keep, even if you decide to leave my Patreon.
Do you have a Facebook group specifically for Patrons?
Once I have created one of the tutorials can I sell the finished piece and make prints from it?
Yes. Usually, with any tutorial I create I have asked specific permission from the photographer or the photo is from a site such as Pixabay. If I don't have permission then I will let you know.
You are welcome to share on your social media sites, create prints and sell the original. All I ask is that you credit the photographer and me.
Can I buy an annual subscription to Patreon?
Yes, I now offer an annual subscription which gives you two months free.
When will my payments be taken out of my bank account?
You will be charged immediately after subscribing to my Patreon page, and then each month on the 1st. You are not tied in to any contract, you can leave at any time.
Remember to check that you have updated any credit cards and that your PayPal has enough funds. Many people are declined at the beginning of each month as they have a new card or not enough funds in their PayPal account. You will receive an email from Patreon to remind you and help you sort things out if you are declined.
I'm having trouble logging in to Patreon, can you help?
Firstly, make sure you are logging into Patreon.com and not my website. These are two different platforms.
Secondly, empty your cache if you are on your desktop and try to log in via an incognito page. This usually works.
I'm thinking of leaving Patreon, do I lose the content straight away?
I'm always very sad to see people leave, and you are welcome back at any time. You are also welcome to stay within my Facebook group. However, if you are a member of Discord you lose your access when you leave.
You will have access to all the content in your tier for the rest of the month, but on the 1st of the next month when you are no longer a member you will lose access to the tutorials.
Is there a search function on Patreon?
Patreon has now added a search function onto their platform to help users navigate the site more easily. This short step-by-step guide from Patreon will help you find what you're looking for: https://bit.ly/3nBUfI8
Find more tutorials, focus videos, Q&A's and free resources on my Patreon page.